Hi, I’m Jen.

I’m a principal content designer leading the efforts to create aligned, clear, conversational content in a sea of technical jargon.

Case studies

  • Remote internet restart

    A new feature where organizations can self-troubleshoot internet issues by remotely restarting their internet equipment.

  • Enterprise style guide

    Creating a style guide for the enterprise user after analyzing various organizational content guidelines.

  • Teacher wellness product

    Introducing mindfulness to school employees to help manage stress during Covid-19 distance learning.

“Simply put, Jen is the magic go-to editor and writer who takes our work to the next level. Her creativity, writing expertise and critical thinking skills help the team meet and exceed goals. Jen is an immense advantage to our team and is invaluable to our organization.”

Heather H.